People who make  complex compliance usable.

Meet the people behind Compliance Guardian AI, helping NDIS providers adopt AI safely and stay audit ready.
John McKenna
7
specialists, one operating belief

Delivery Network

Beyond our core team, CGAI draws on a vetted network of AI development and technical delivery specialists, engaged as needed to scale the build phase of an engagement without slowing down the work already running. This isn't a fixed roster, it's capacity we call on when a project moves from governance into active implementation, every specialist reviewed by Aveline and Koray before they touch a client engagement.

Leading the work

Governance starts with people.

CGAI brings together client engagement, process discipline, customer insight, communication, creative content and technical implementation.

Leadership

Aveline Clarke

Founder, Compliance Guardian AI

Aveline founded CGAI to bring AI into the NDIS sector the right way, to support providers and participants, not hinder them. She focuses on what compliance actually feels like day to day, for staff, for leadership, and for the participants it’s meant to protect, and designs CGAI’s engagements so that experience genuinely improves, not just the paperwork behind it. Her work spans customer journey design, partnership strategy, and turning complex compliance requirements into something a provider’s team can actually use.

Leadership

Koray Serbest

Client Engagement Lead & Six Sigma Expert

Koray leads all of CGAI’s client engagements, and built the approach behind them on one belief: you don’t fix people, you fix the systems they’re standing on. That’s the only version of the fix that lasts, and the only way it ever reaches the participants those systems exist to serve. A Six Sigma-trained process expert, he takes on the genuinely monstrous side of compliance and governance, not the merely inconvenient parts, the actually complex ones, and simplifies it enough that people who care about their work can understand why it matters and put it into practice.

The wider team

Different expertise. one standard.

Each discipline contributes to the same outcome: making compliance clearer, safer and easier to put into practice.

Mark Garrett

CAIO

Mark is the architect of the Lucid AI Transformation System™, a practical operating model for safe and governed organisation wide AI adoption. With 20+ years of executive and board-level experience across telecom, finance, insurance, healthcare, manufacturing, and professional services, he is known for guiding organisations through complex operational and regulatory change. Mark specialises in translating AI risk and compliance into clear, actionable steps grounded in real world constraints, not hype.

John McKenna

John Mckenna

Sector Advisor and Disability Advocate

John McKenna is a living experience practitioner with Arthrogryposis Multiplex Congenita, drawing on over 60 years of lived experience with physical disability and more than three decades of professional advocacy in the sector including a role advising on the establishment of the NDIS itself. His authority comes not from theory but from lived reality: navigating the system as an individual, working daily alongside families and support coordinators, and sitting on multiple sector boards shaping policy from within.

Remeny Armitage

Customer Insight and Engagement Consultant

With over 20 years of experience in client advocacy and insight research, Remeny has interviewed hundreds of end-clients to gain valuable insights into their needs and experiences. She helps businesses understand their clients’ perspectives on process and compliance issues, aiming to turn them into advocates. Her human-centric approach has been instrumental in building strong relationships between businesses and their clients while improving compliance strategies.

Myles Enriquez

Creative Compliance Content Director

With over a decade of experience in creative design and content marketing, Myles brings unparalleled expertise to compliance-related visual content. Her skills span social media management, SEO, and comprehensive content strategies, all tailored to compliance needs. Myles’ exceptional design skills and innovative approach ensure that every compliance project exceeds expectations.

Danny Oper

Systems & Automation Lead

Danny thrives on solving intricate technology problems and implementing innovative solutions that streamline processes and drive business growth. His full-stack expertise allows him to integrate technical and strategic elements effectively, ensuring comprehensive and impactful digital and AI solutions. Whether fine-tuning a compliance portal, designing the AI or orchestrating automation workflows, Danny’s commitment to excellence shines through in every project.

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