Aveline founded CGAI to bring AI into the NDIS sector the right way, to support providers and participants, not hinder them. She focuses on what compliance actually feels like day to day, for staff, for leadership, and for the participants it’s meant to protect, and designs CGAI’s engagements so that experience genuinely improves, not just the paperwork behind it. Her work spans customer journey design, project architecture, partnership strategy, and turning complex compliance requirements into something a provider’s team can actually use.
Koray leads all of CGAI’s client engagements, and built the approach behind them on one belief: you don’t fix people, you fix the systems they’re standing on. That’s the only version of the fix that lasts, and the only way it ever reaches the participants those systems exist to serve. A Six Sigma-trained process expert, he takes on the genuinely monstrous side of compliance and governance, not the merely inconvenient parts, the actually complex ones, and simplifies it enough that people who care about their work can understand why it matters and put it into practice.
With over 20 years of experience in client advocacy and insight research, Remeny has interviewed hundreds of end-clients to gain valuable insights into their needs and experiences.
John McKenna is a living experience practitioner with Arthrogryposis Multiplex Congenita, drawing on over 60 years of lived experience with physical disability and more than three decades of professional advocacy in the sector — including a role advising on the establishment of the NDIS itself. His authority comes not from theory but from lived reality: navigating the system as an individual, working daily alongside families and support coordinators, and sitting on multiple sector boards shaping policy from within.
Jade brings a passion for connecting with people to her role as a Customer Compliance Engagement Specialist.
She excels in creating positive and memorable interactions, ensuring that every customer feels heard and valued throughout their compliance journey.
Outside of work, Jade is an avid traveller and language enthusiast.
With over a decade of experience in creative design and content marketing, Myles brings unparalleled expertise to compliance-related visual content.
Her skills span social media management, SEO, and comprehensive content strategies, all tailored to compliance needs.
Myles’ exceptional design skills and innovative approach ensure that every compliance project exceeds expectations.
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